BEFORE YOUR FIRST CUP
Frequently asked questions.
Coffee choices, preparation, international shipping and ordering.
What is Lingzhi coffee?
Lingzhi coffee combines instant coffee with Ganoderma extract. DXN offers black coffee and creamy blends with different formulations. Check the ingredient list on the pack for your market.
Does DXN Lingzhi Black Coffee contain sugar or creamer?
DXN Lingzhi Black Coffee is made with instant coffee and Ganoderma, without added sugar or creamer. Check the ingredient and allergen information on the pack you receive.
Where will my order be dispatched from?
This store is being prepared for international customers, with orders dispatched from Malaysia. The available products and delivery services depend on the destination.
How long does international delivery take?
International economy shipping is typically estimated at 14–21 working days after dispatch. Express options may be available through DHL or FedEx. Your destination-specific estimate will be confirmed before payment; customs processing can affect delivery times.
Are customs duties and import taxes included?
Import duties, VAT and local charges depend on the destination and shipping arrangement. We will explain what is included with your final delivery option before you pay. Your local customs authority can advise on import requirements.
How will payment work?
During the store launch, availability and delivery details will be confirmed before payment is requested. Payment links can be supplied through Stripe or PayPal after the order details have been checked. Online ordering is not open yet.
Is this the official DXN website?
Lingzhi Coffee Shop is an independent retailer, not DXN’s corporate website. DXN names and trademarks belong to their respective owner. Manufacturer information is available on DXN’s official website.